For orders placed before 7am AEDT, we endeavour to process the same business day. Orders placed after 11am AEDT will be processed the next business day.

During sale events and new collection launches, there may be a slighly longer processing time.

All Auguste orders are hand-picked and packed with love from Byron Bay, Australie.

Estimated dispatch timeframes depend on the individual Supplier and will usually be 1-2 working days after payment has been received. Our Suppliers cannot guarantee delivery on any specific dates or times. However, we will do our best to communicate with you via email should any unforeseen circumstances arise.

Note: Delivery timeframes start after payment has been received and the item has been dispatched from the Supplier’s warehouse.

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Earrings cannot be returned due to health and safety reasons.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.